How do you handle a contentious meeting?

How do you handle a contentious meeting?

DURING THE MEETING:

  1. Try to start with an honest, positive statement about the other person that conveys respect, even though you may have a serious disagreement.
  2. Do not debate – either aloud, or silently.
  3. Listen with an open mind.
  4. Saving face can help move things forward.
  5. Manage your own emotions, language and behavior.

How do you deal with difficult people in a meeting?

resolution of a problem or challenge • Look for a win/win so that everyone feels they have contributed • Communicate respect to everyone at all times • Use a positive tone even if others are going negative • If conflict persists, take the issue offline and talk about it after the meeting • Zero tolerance for personal …

What is the best approach to address conflict in meetings?

One of the best defences against conflict is thorough preparation before the meeting. Set the agenda in advance and follow it closely without being too rigid. If you develop a reputation for running tightly structured meetings, there’s less chance that attendees will try to pursue their own agendas.

How do you argue in a meeting?

7 tactics when arguing your point in a meeting

  1. Know why you’re arguing. It may sound like a silly thing but knowing why you’re arguing is important – do you just want to win or do you actually want to solve the problem.
  2. Make your points count.
  3. Know your stuff.
  4. Speak at the right time.
  5. Don’t take it personally.

How do you chair a large meeting?

How will your meeting be run?

  1. Ask people to speak ‘through the chair’.
  2. Don’t interrupt other people.
  3. Stick to the item on the agenda.
  4. Don’t talk amongst yourselves.
  5. Respect other people’s views – don’t groan or pull faces when someone else is speaking.
  6. Keep contributions short and to the point.

What causes conflict in a meeting?

Power struggles and personality issues – Conflict can arise when individuals or groups dislike one-another, or feel that their positions are being threatened. This type of conflict tends to be more about people’s personalities than about “facts” or decisions being made.

How do you handle disruptive behavior in a meeting?

3. How can a leader intervene in disruptive behaviors in meetings?

  1. Use non-verbal cues.
  2. Acknowledge and reinforce acceptable behavior: Joe, that’s a really great idea.
  3. Utilize a Hold Bin when the meeting gets off topic.
  4. Employ Team feedback tools.
  5. Encourage shared responsibility for handling disruptive behavior.

How do you handle meeting disruptors?

Here are five tips we came up with for dealing compassionately with disruption in a meeting – big or small.

  1. Establish ground rules.
  2. Keep an Open Mind.
  3. Summarize and then Move On.
  4. Stay calm.
  5. Close with positivity.

How do you start a contentious meeting?

During the meeting

  1. Stick to the agenda and follow it in order.
  2. Hold the agenda in your hand.
  3. Allow one speaker at a time.
  4. Ensure everyone is heard.
  5. Give each person the spotlight, even if it is only briefly.
  6. Focus on solutions to problems.
  7. Thwart attempts to hijack or derail the meeting.
  8. Ask tough questions.

How do you lead a good fight in a meeting?

Here are six practical tips:

  1. Start by asking a question, not uttering your opinion.
  2. Help quiet people speak up (and don’t let the talkers dominate).
  3. Make it safe for people to take risks — don’t let the sharks rule.
  4. Take the contrarian view.
  5. Dissect the three most fundamental assumptions.

How do you diffuse conflict in a meeting?

Another approach is to switch your team’s focus from conflict to “research.” Encourage attendees to provide information, rather than state that they’re angry or disagree with something. To achieve this, use some carefully phrased questions. Don’t just ask yes-or-no questions – try to clarify what people are thinking.