What do servicom do?
It is an initiative of the Federal Government of Nigeria conceived to promote effective and efficient service delivery in MDAs . To ensure customer satisfaction and to manage the performance expectation gap between Government and Citizens as well as other members of the public, on issues of service delivery.
What is servicom in civil service?
SERVICOM is an acronym derived from the words SERVICE COMPACT. Compact is a formal agreement between two or more people. In this case SERVICOM is a Service Compact (Agreement) between the Federal Government including all its organs and the Nigerian people.
Who is the director general of servicom?
Mrs. Nnenna Akajemeli is the National Coordinator and Chief Executive Officer of SERVICOM Office, Presidency and hails from Orlu Local Government Area of Imo State. She was born into the family of Nze and Mrs. A.A. Nwosu of Umuna Orlu in 1965 at Port Harcourt, Rivers State, Nigeria.
What is servicom charter?
On 21 March 2004, the Federal Government conceived the concept of SERVICOM, which entails the Government entering into a SERVICE COMPACT WITH ALL NIGERIANS. The Compact’s core provision is to provide the basic services to which citizens are entitled in timely, fair, honest, effective and transparent manner.
What is the meaning of servicom in Nigeria?
What is servicom and gender?
GENDER, SERVICOM & NAPTIP NAPTIP (National Agency for the Prohibition of Trafficking in Persons) is Nigeria’s multidisciplinary Agency created to tackle the scourge of human trafficking. The Gender, SERVICOM and NAPTIP CDS Group was created by the NYSC as an arm of these groups comprising of youth corps members.
When was servicom introduced in Nigeria?
21st of March 2004
As a result, on the 21st of March 2004, SERVICOM was formally instituted as a machinery for ensuring the delivery of effective public service delivery in Nigeria by all Ministries, Departments and Agencies of Government.
Why was servicom established?
As a result, on the 21st of March 2004, SERVICOM was formally instituted as a machinery for ensuring the delivery of effective public service delivery in Nigeria by all Ministries, Departments and Agencies of Government.
Who introduced servicom?
In December 2003, a Diagnostic Audit team of experts was commissioned by the President of Nigeria, Chief Olusegun Obasanjo GCFR, to review the state of service delivery by Ministries, Departments and Agencies of Government in Nigeria and produce a roadmap for improving service delivery.
When was servicom launched?
SERVICOM Initiative. Established on March 21, 2004 as a Presidential Initiative pledging to rendering quick and satisfactory service in all government Agencies to all Nigerians.
Who established servicom?
Why choose Servicom Institute?
At SERVICOM institute we always endeavour to ensure that our development solutions through training and research reflects the ever changing needs of the organisations we work with.
How many public servants have been trained by Servicom?
Since its establishment at the end of 2006, the institute has reached over 11,000 public servants through training workshops and awareness raising networking seminars across Nigeria, in support of SERVICOM’s work with Ministerial SERVICOM Units (MSUs) and the implementation of pilot service delivery improvement projects.
How many complaints has Servicom received in Nigeria?
From our complaints platform, SERVICOM have received over 1000 complaints and have successfully resolved over 500, we are dedicated to public happiness. SERVICOM SEEKS STRONGER NETWORKING IN THE NIGERIA POLICE FORCE.
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