How do I get my money back from Kaplan?
call 1-800-KAPTEST to inform Kaplan of your official score within 60 days of completing your Kaplan program. accompany all claims for refund with an official test score report from a test taken within 60 days of completing your Kaplan program. return all course materials when you request your money back.
Does Kaplan have a money back guarantee?
To redeem or see if you qualify for Kaplan Commitment, call Student Support at 877.731. 5061. If you meet these criteria, you will have the option of returning your package and receiving a full refund of your package price (excluding shipping fees, if applicable).
What happens if you miss a Kaplan class?
Tutoring sessions are non-refundable after the first session has commenced. If You miss a scheduled session, Kaplan will make efforts to reschedule that session. If a mutually convenient rescheduled appointment cannot be reached, the hours for that missed session will be forfeited.
How do I unsubscribe from Kaplan emails?
Your Ability to Choose If you do not wish to continue receiving emails from us, you may unsubscribe by clicking on the unsubscribe link in our emails and following directions. If you do not wish to continue receiving SMS messages from us, text “STOP” to KAPTST (527878).
How do you cancel Kaplan?
Students wishing to withdraw from a course should first speak to a Kaplan Student Experience Officer and complete the Notification of Withdrawal from Course Form. Students must ensure that all outstanding fees have been paid to Kaplan at the time of making a request to withdraw from their course.
Can I return Kaplan books?
Returns. We operate a “no questions asked” returns policy if materials are returned within seven working days of delivery.
What happens when Kaplan course expires?
Once the trial has expired after 5 days you will no longer have access to the content provided by Kaplan. To continue using the resources available students must then enrol using one of the subscription models available. The free trial period cannot be extended unless due to extenuating circumstances.
Can you return Kaplan course?
For classroom courses and programs, Kaplan will pay a full refund of tuition and fees paid less a cancellation charge (not to exceed $150) of 20% of the tuition for the course(s) the student is terminating when terminated more than 3 days after the date of enrollment but before training has started.
Do Kaplan courses expire?
The effective date will be based on the day that your course will expire. The extension must be requested within 1 year of the date you purchased your original study package. Pre-purchased extensions are non-refundable and restrictions apply.
How long can you access Kaplan online?
You have six-months to access all Kaplan online resources.
What is Kaplan’s policy on refunds?
– The program start date in the enrolment contract (i.e., the date on the Letter of Acceptance or Booking Confirmation Form issued by Kaplan) and – Student has not requested additional Letter (s) of Acceptance. Kaplan will refund 100% tuition and all related fees, other than application fee.
What is Kaplan’s policy on third party services?
– Any third party services procured by Kaplan on behalf of the student, including but not limited to accommodation, transfers or insurance shall remain subject to the terms of the respective provider’s terms and Kaplan shall not be liable for such third party services or any act or omission of such third party. 17.
What is the maximum length of enrollment at Kaplan?
• USA: In the USA, the minimum length of enrollment is 1 week and the maximum length of enrollment (including any breaks in study while remaining in the US while enrolled at Kaplan) may not exceed 36 months. You may not be charged more than 52 weeks (12 months) of tuition at any one time. 3. Visa information:
What are the legal issues at Kaplan University?
– violence or threats of violence towards persons or property of students or Kaplan staff; – failure to comply with local copyright or criminal laws forbidding the misappropriation, copying or alteration of copyright-protected materials; – failure to disclose medical/mental health pre-existing conditions. 15. Liability: