How do I get a refund for an app?
Request a refund for apps or content that you bought from Apple
- Sign in to reportaproblem.apple.com.
- Tap or click “I’d like to,” then choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
Does Apple usually give refunds?
Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
Can I return to Apple after 14 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Why is Apple denying my refund request?
From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.
What is right of withdrawal Apple?
As a basic principle, the “right of withdrawal” allows a consumer to withdraw their contractual statement within 14 days after the purchase – without any obligation to give any reason. No questions asked. Consequently, Apple’s new return policy is not really a surprise.
How can Apple Genius support help you?
See FAQs How can we help you? Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store. From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.
Where is the Apple Store in Cambridge?
The Apple Store is located in the Grand Arcade Shopping Centre, on the lower level between the Atrium and Lion Yard. SatNav: CB2 3QF. Parking: multi-level car park, accessed from Corn Exchange St. Public transport: National Rail to Cambridge station (transfer via taxi). Multiple city buses stop at Grand Arcade.
How do I get support at the Genius Bar?
Get support at the Genius Bar in store or by making a reservation. Face masks required. If you need one, just ask. * Special store hours. Health and safety measures may be in place based on local conditions. Questions about safety measures at our stores? See FAQs How can we help you? Need help finding what’s right for you?
Where can I get support for my Small Business at Apple?
Every store has dedicated teams for support, learning, and more. Get expert service and support at the Genius Bar. Put our Small Business Team on your team. What’s happening at Apple.