Can Confluence be use as a knowledge base?
Confluence is knowledge base software that gives teams quick and easy access to solutions. With easy content creation, organization, and a powerful search engine, Confluence provides an accessible platform for knowledge management to help employees and customers help themselves.
How do I integrate with Confluence?
To find the perfect app or integration for your team:
- Open Confluence Cloud and tap Apps to open the menu.
- Tap Find new apps to go to the Atlassian Marketplace (if you already have at least one app installed, you’ll have to tap Manage apps to open the app administration page first)
Can Confluence connect to database?
You can connect Confluence to your database using a JDBC URL or a JNDI datasource. By default the setup wizard only provides the option to use a JDBC connection, as this is the recommended connection method.
Is Confluence a BPM tool?
The viadee BPMN Modeler is a lightweight extension for the Enterprise Wiki System Atlassian Confluence. With the BPMN Modeler it is possible to carry out methodically profound process management directly within Confluence.
How do I make a Confluence knowledge base?
To create your knowledge base space:
- Choose Spaces > Create space > Knowledge base space.
- Choose Space Tools > Permissions to set permissions for the space, including anonymous access.
- Choose Create > How-to or Troubleshooting and follow the prompts to create your first knowledge base article.
Does zendesk have a knowledge base?
Zendesk offers knowledge base software that is simple to customize and use – as either an internal knowledge base, an IT knowledge base, a support agent-only knowledge base, or a customer-facing FAQ tool.
How do Jira and Confluence work together?
Just paste your Jira link on a Confluence page and it will automatically drop a dynamic Jira issue link on your Confluence page. Once you publish the page, the link will display the issue ID and title, issue category (epic, task, etc.), and issue status in the workflow (to do, in progress, done, etc.).
How do I use Jira and Confluence together?
Here’s how it works:
- Create a Confluence page using the Product Requirements Blueprint.
- Choose the placeholder text ‘Link to Jira epic or feature’ and choose Create new issue to create your epic in Jira.
- Collaborate with your team to define your stories and save the page.
Does Confluence use SQL?
Confluence is now using your SQL Server database to store its data.
What database does Confluence use?
embedded H2 database
About the embedded H2 database Your Confluence installation includes an embedded H2 database, to enable you to try Confluence without setting up an external database.
How do I structure a document in Confluence?
Using Confluence for documentation: 6 steps to success
- Step 1: Create the framework.
- Step 2: Implement Confluence permissions to make content more (and less) accessible.
- Step 3: Make content more visually appealing.
- Step 4: Focus on your organisation: Make your content clear and pages easily navigable.
Does confluence have workflow?
Workflows for Confluence transforms how pages and documents are created, reviewed, approved, and published in Confluence with custom workflows. The workflow builder makes it easy to apply business processes to Confluence and improve the consistency between teams without hindering productivity.
Can confluence be used as a knowledge base?
Use Confluence as a Knowledge Base A knowledge base is a repository for how-to and troubleshooting information. Knowledge Bases are commonly used by IT Support teams, but can be useful for procedural and troubleshooting information in any organization or team. Learn more about how a knowledge base helps your team work smarter
How can I integrate confluence with other Atlassian products?
If your Confluence site is connected to another Atlassian product (via an application link ), you can make use of these great integration features: If you use any Jira application – add a JIRA Issues macro to your troubleshooting article to provide quick access to known issues.
What is a knowledge base in Atlassian?
The Atlassian Community is here for you. A knowledge base is a repository for how-to and troubleshooting information. Knowledge Bases are commonly used by IT Support teams, but can be useful for procedural and troubleshooting information in any organization or team. What do people want out of a knowledge base?
How do I add a question to a confluence article?
If you use Questions for Confluence Server – add a Questions list macro to troubleshooting articles, to highlight the top questions with the same topic as the article, and an Ask a Question button to the knowledge base homepage. The Atlassian Marketplace has a large number of apps for Confluence.