What is ground handling services at the airport?

Description. In aviation, the term “ground handling” refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions.

What services are included in ground handling?

ground handling services means the supply at an airport of the following services: airline representation, administration, and supervision; passenger handling; baggage handling; ramp services; catering; air cargo and mail handling; fueling of an aircraft, and aircraft servicing and cleaning; surface transport; flight …

What is the 5 major categories of ground handling services?

The major categories of ground handling services are described below.

• Cabin service.
• Catering.
• Ramp service.
• Passenger service.
• Field operation service.

Who are the top 3 ground handlers globally?

Global Ground and Cargo Handling Services Markets, 2020-2025 – Leading Players are Swissport, DNATA, Menzies Aviation, and Worldwide Flight Services (WFS)

What are the duties of ground staff at airport?

Ground Staff Responsibilities:

• Greeting and welcoming passengers, and responding to questions.
• Checking in baggage.
• Making reservations.
• Selling airline tickets.
• Stocking aircraft with refreshments.
• Cleaning aircraft after flights.
• Assisting disabled passengers and those with small children.

What are top 3 skills and abilities for airport ground staff?

What are the top 3 skills for airport ground staff?

• Planning and organisation. An airport is run to precise and time-sensitive schedules.
• Soft skills. These are the personal qualities which are vital for any airport ground staff but which can also be transferred to roles in other sectors.
• Communication.

What are the services provided in airport?

Services include passenger handling, operations, ramp and freight, passenger service, ticket sales and de-icing services, among others.

What is aircraft ground operation and servicing?

Ground Operations involves all aspects of aircraft handling at airports as well as aircraft movement around the aerodrome, except on active runways.

What is the importance of aircraft ground handling?

Ground handling makes it possible for flights to land and take off on time, ensures that all boarding cards are issued correctly and that your bags are security checked and then loaded on to the right aircraft.

What is GHA aviation?

A niche provider may be contracted directly by the airline (a first-tier supplier) or through a ground handling agent (GHA) (a second-tier supplier) (Figure 1).

What is the largest ground handling company in the world?

Swissport
Swissport is the world’s largest provider of cargo and aircraft ground handling in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year.

What is BBA in aviation?

BBA in Aviation Management is a three-year graduate Programme. A degree in aviation management provides individuals with the education necessary to oversee the departments of airlines and airports.