Can you change your ferry booking?
An amendment fee may be applicable depending on the fare type you have chosen and any difference in fare which may apply to the changes being made will be charged. If you need to cancel your booking, any refund due will be automatically applied to the credit or debit card you used at the time of booking.
How long does it take on the SeaLink ferry journey to Kangaroo Island?
45 minutes
Kangaroo Island SeaLink Ferry Take the journey on one of SeaLink’s two modern ferries, taking just 45 minutes to travel across the 16km Backstairs…
Who owns SeaLink travel Group?
Kelsian Group, formerly SeaLink Travel Group, is an Australian public company that operates transport services in Australia, United Kingdom and Singapore….Kelsian Group.
| Formerly | SeaLink Travel Group |
|---|---|
| Net income | $23.4 million (June 2019) |
How many days should you spend on Kangaroo Island?
2-3 days
While you can see the main attractions of Kangaroo Island in a day, we recommend at least 2-3 days here. This will allow you to visit all the main landmarks. If you want to explore the island deeper, plan at least 4-5 days.
Can I cancel ferry booking?
The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.
How do I complain about Direct Ferries?
Direct Ferries We would suggest contacting your local Trading Standards department or the Citizens Advice Bureau who may be able to provide you with advice. Details of your local Trading Standards office can be found here. Alternatively, you could try contacting the ferry operator directly, who may be able to assist.
Are roads sealed on Kangaroo Island?
So no surprise the South Coast Road is sealed, as is the Playford Highway that bisects the island from Kingscote, in the east, most of the way to the west side of the island. But up north, the road literally and figuratively less travelled is unsealed. And that puts people off.
Is SeaLink an Australian company?
SeaLink Travel Group (SeaLink) is a wholly South Australian-owned company involved in the tourism and transport industries. We are best known for the provision of ferry services between Cape Jervis, south of Adelaide, and Penneshaw on Kangaroo Island.
Who owns SeaLink Fraser Island?
The Kingfisher Bay Resort Group (KBRG) has invested many millions into promoting the destination over the past twenty five years, raising the profile of Fraser Island in key overseas and domestic markets, winning over nature lovers from across the world.
What are the cancellation fees for Kangaroo Island residents?
Registered Kangaroo Island Residents are currently exempt from the SeaLink Travel Group’s Standard Cancellation Fees and Amendment Fees. If a booking or part thereof is cancelled, monies will be held in credit for future travel within 12 months.
Why choose Sealink for Kangaroo Island travel?
SeaLink is a one-stop shop for travel to Kangaroo Island. Not only do SeaLink operate the ferry service to Kangaroo Island, but we also offer a huge range of accommodation on Kangaroo Island, tours, activities, adventure experiences and more!
When do I have to pay my SeaLink Travel Group?
Final payments must reach The SeaLink Travel Group no later than 30 days prior to departure. For bookings made online or within 30 days of travel date, full payment should be received at the time of booking. Registered Kangaroo Island Residents are currently exempt from the SeaLink Travel Group’s Standard Cancellation Fees and Amendment Fees.
How do I agree to Sealink’s terms and conditions for Ki?
By clicking ‘I Agree’, you are agreeing to SeaLink’s Terms and Conditions for KI Resident Internet bookings. New! You can now change the time and date on your ferry/coach/shuttle bookings by visiting the Manage My Bookings Page