How do I set up a spiceworks server?

How do I set up a spiceworks server?

Installing, launching and setting up Spiceworks Help Desk Server (HDS)

  1. Download the .
  2. Minimum recommended specifications.
  3. Fire up your virtual appliance and import HDS.
  4. Login to the virtual machine and run HDS.
  5. Setup your SSL certificate.
  6. Start using HDS via your browser.
  7. Setup steps for adding users and receiving tickets.

How do I create a user portal in Spiceworks?

How to: Set up your User Portal

  1. Step 1: Select “View & Design Portal”
  2. Step 2: Set Your Preferences For The User Portal Look.
  3. Step 3: Add & Remove Content.
  4. Step 4: Edit Your Content.
  5. Step 5: Rearrange Your Content.
  6. Step 6: Add New Tabs.
  7. Step 7: Add Articles.
  8. Step 8: Add Security.

How do I enable Active Directory authentication and generate a secret key?

Step 1: Enable Active Directory Authentication and generate a secret key. Clicking enable will bring up a two fields. In the second, click on the link marked Generate New Key. This will bring up a modal that will allow you to generate a one time secret key.

How do I make a Spiceworks account?

So the new user will need to be on your network with access to your Spiceworks installation in order to accept the invitation.

  1. Navigate to Settings → Help Desk → User Accounts.
  2. Click the Add User button.
  3. Enter the name, email address and role.
  4. Click the Invite button.

Is there a Spiceworks app?

The Spiceworks App Center is your one-stop-shop to find and try IT add-ons for the Spiceworks Inventory and Help Desk.

Does SpiceWorks support SSO?

Easily connect Active Directory to SpiceWorks. OneLogin’s secure single sign-on integration with SpiceWorks saves your organization time and money while significantly increasing the security of your data in the cloud.

How do you customize SpiceWorks help desk portal?

If you are in the main portal design screen, click on MANAGE CONTENT then choose “Custom Ticket Form”. I believe this should allow you to customize from the DEFAULT template and this will allow the Gear to show up. Give it a try and let us know if this worked.

How do I configure Active Directory authentication?

Add an Active Directory Authentication Domain and Server

  1. Select Authentication > Servers > Active Directory.
  2. Click Add. The Active Directory wizard appears.
  3. Click Next. The Domain Name page appears.
  4. In the Domain Name text box, specify the name of the Active Directory domain.

What is Spiceworks community?

Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.