What is the scope of housekeeping?
The scope of the services includes cleaning, upkeep, preventive maintenance of buildings, other properties, fixtures, cleanliness of glass and partitions, facades, roads, pathways etc. No. What Does a Hotel Housekeeper Do? … It includes maintaining sanitary facilities and regularly painting and cleaning walls.
What is guest room cleaning maintenance?
(1) Guest rooms must be cleaned and supplied with freshly laundered sheets, pillow covers, towels, and washcloths before each new guest or group of guests arrive. (2) Clean bed sheets, pillow covers, towels, and washcloths must be provided to each guest at least weekly.
What are the scope and nature of housekeeping in a hotel?
Housekeeping means performing all the duties towards cleaning, maintaining orderliness, and running a house or a business property. In case of hotels, the housekeeping duties involve maintaining the hotel to the best possible state in terms of cleanliness, and keeping it at highly desirable ambience.
What is the first thing you should do when cleaning a guest room?
Air out the room: Before starting, open the windows and any balcony doors. This will help to bring fresh air into the room, and stops the smell of any cleaning chemicals from lingering. The housekeeping attendant should also leave the main door open while cleaning — this will help with ventilation.
What is housekeeping maintenance?
The maintenance of buildings and equipment may be the most important element of good housekeeping. Maintenance involves keeping buildings, equipment and machinery in safe, efficient working order and in good repair. It includes maintaining sanitary facilities and regularly painting and cleaning walls.
What is the correct procedure for entering a guest room?
SOP for Entering the Guest Room Knock the door with knuckles and announce in pleasant voice, “Housekeeping…”. Wait for five seconds to hear the guest’s response. In case of no response, announce the same again. In there is no answer second time too, open the door with the key.
What’s the difference between housekeeping and cleaning?
The main distinction between housekeeping and cleaning is that cleaning services focus on just that: improving an area’s cleanliness, whereas housekeeping also includes tidying up and making a space look inviting and ‘on brand’.
What is the nature&scope of rooms maintenance?
Nature & Scope of Rooms Maintenance 1. Maintenance of order and cleanliness in all guestrooms 2. Safekeeping of lost and found items 3. Coordination with other departments on matters involving guestroom maintenance 4. Provision for other services to house guests 5. Pick-up and delivery of guest laundry 4. CLASSIFICATION OF GUESTROOMS 5.
How are guestrooms serviced?
Guestrooms are serviced by designated room attendants, room boys or chambermaids. Guestrooms are serviced twice a day – morning and late afternoon up to evening. Roll the room boy’s cart complete with supplies towards the guest room. Active the door bell or knock gently. Hang the make-up sign. Turn-down the bed. Draw the heavy curtains back.
What is the general sequence for Guestroom cleaning?
General Sequence for Guestroom Cleaning: Step 1 : Enter the guestroom Step 2 : Begin cleaning.
How do I Clean my guestroom?
Remove any smudges on the surfaces. Wipe down the closet rod. Dust hangers and hooks. Clean and dust both sides of the closet door. 62. Step 14: Wipe down light switches and clean any smudges on surrounding wall area. 63. Step 15: Clean both sides of the guestroom door. 64. Step 16: Restock the room with guest supplies. 65.