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09/04/2019

What is wrong with my Laptop ?

QUESTION
What is wrong with my Laptop ?
Laptop info:

Samsung R580

Windows 7 32-bit Home Premium, factory-installed
4GB DDR3 RAM
NVidia Gforce Graphics
Intel Core i3 processor

Problem:

Yesterday I was resizing the D: from 180GB to 30GB to create a new Hard Drive partition, the D: was only using 4 GB at the time anyways. I was using Windows’s default Drive Partition manager found by Right-Clicking “Computer”, clicking “Manage” etc.

Everything worked perfectly for a couple of hours. I could turn my laptop on, off, restart etc. It worked perfectly. Then I turned it off and went for a nap, I woke up to my laptop and turned it on and an “Windows Boot Manager” error came up saying:

Windows failed to start. A recent hardware or software change might be he cause. To fix the problem:

1. Insert your Windows Installation disk and restart your computer
2. Choose your language settings, and then click “Next”.
3. Click “Repair your computer”

If you do not have this disk, contact your system admin or computer manufacturer for assistance.

Status: 0xc000000e

Info: The boot selection failed because a required device is inaccessible.

I went on my main PC and downloaded a Windows 7 32-bit repair CD as I didn’t have one. Downloaded it and burnt it to a blank disk. Inserted it into my computer ran the CD from the boot-up. Chose my language, hit Next. Selected the “Startup Repair” and it told me :

“Startup Repair cannot repair this computer automatically”

. I hit Finish. Then I when to Windows Memory Diagnostic and it told me :
“Windows cannot check for memory problems” ~

“An error is preventing Windows from checking for memory problems during startup. To run the Windows Memory Diagnostic manually, boot the computer from Windows installation Disk, and then select Windows Memory Diagnostic from the Windows Boot manager menu.

Then I clicked “Close”.

I even did some research and went into Command Prompt and put in some “bootrec” commands to repair the “mbr” and other sh!t, and that didn’t help either.

I even downloaded and burnt some Windows Memory Diagnostic software from Microsoft, that didn’t do anything.

I also ran another Memory Diagnostic tool which basically wasted 2 hours of my day scanning my Memory with no error to find, yet my computer won’t even boot properly.

I called SAMSUNG, and they told me I had to sent to laptop back to them (it is still in it’s first year’s manufacturing warentee). The lady told me all they will do is restore the laptop to factory default with a fresh start of Windows 7, etc. installed.

I honestly didn’t want to do that as I have EXTREMELY important documents on this laptop and if it gets erased I will be in a serious delema.

She told me I might as well wait until the Xmas break is over so it can get returned to me quicker then it’s 2-3 week expectations among these days.

So in that time I figured to see if there is anything at all I can do because Samsung is to lazy to figure out another way of fixing this issue without a complete system restore.

So basically, I guess this error was caused by me resizing the D: partition and creating a whole new drive.

Is there a way to undo the effects of what I have previously done. Or find a diagnostic tool in which I can figure out how to fix this problem WITHOUT the need of a complete System Restore.

** Sorry for the essay :$ **

ANSWER
Get a 2.5″ SATA hard drive enclosure and put your hard drive in there so you can plug it into another computer, noting the manufacturer of the drive. Go to their website and download whatever diagnostic tool they have for their drives and run it and see if it catches anything . I would think that the problem is that when it re-sized the partition, it somehow messed up the NTFS formatting and so some important files got scrambled.

You can also grab any documents you had on the drive off of it because it will basically work like a thumb drive when it’s connected to the other computer. If running some hard drive tests don’t find anything/can’t fix it, you could try doing a low-level reformat of the drive and then reinstalling Windows, as this is exactly what Samsung will do if you sent it in.