Who regulates utility companies in NJ?
NJBPU The New Jersey Board of Public Utilities
About NJBPU The New Jersey Board of Public Utilities (“NJBPU” or “Board”) is the state agency with authority to oversee the regulated utilities, which provide critical services such as natural gas, electricity, water, telecommunications, and cable television.
How do I file a complaint with the NJ Board of Public Utilities?
Important Numbers
- Toll-Free Number for Utility Complaints: 800-624-0241 (9:00 a.m. to 4:00 p.m.)
- Out of State Callers: 609-341-9188.
- Office of Clean Energy: 866-657-6278.
- Cable Complaint: 800-624-0331.
How do I dispute my water bill in NJ?
How can I dispute the charges on my utility bill? A. If you believe your bill is incorrect, contact your utility company’s customer service department immediately at the telephone number printed on the bill. If you are not satisfied with the company’s response, you may file a complaint with NJBPU.
Can utilities be shut off right now in NJ?
Murphy enacted the moratorium on utility shutoffs at the start of the pandemic in 2020 to help protect customers struggling with finances because of the crisis from having service turned off.
How many water utilities are there in NJ?
The Division of Water oversees the regulation of approximately 32 water and wastewater utilities.
How often do utility companies have to read meters?
Traditional meters won’t send your meter readings to your supplier automatically. So you’ll need to send them, or contact your energy supplier for help if you are unable to do so. We recommend that you submit meter readings every month, or every three months as a minimum.
Who do I complain to about my energy supplier?
You can complain to the energy ombudsman if you’ve already complained to your energy company and either: you’re not happy with their decision. you’ve not been given a decision within 8 weeks.
How far back can a water company charge you?
six years
There are no legal limits to amount they can recover, but in practice they may decide to charge you for this year plus the last six years. The Consumer Council for Water can give information on how debts have been recovered by water companies in the past.
Is there a moratorium on utilities in New Jersey?
New Jersey lifted its COVID-19 Public Health Emergency on March 4, removing its mask mandate in schools, and ending the majority of the relief measures enacted in 2020. The state’s utility shutoff moratorium had been set to expire on Dec. 31, 2021, but Murphy signed legislation extending it to March 15.
Can utilities be shut off in winter in NJ?
New Jersey’s utility shutoff moratorium and the state’s winter termination program, which bars shutoffs during winter months, lapsed on March 15, allowing providers to begin sending shutoff notices to customers behind on their utility bills.
Who provides water in NJ?
The Middlesex System in New Jersey provides water services to approximately 61,000 retail customers, primarily in eastern Middlesex County, New Jersey.
What water company does Elizabeth NJ use?
The New Jersey American Water – Liberty, a subsidiary of American Water (NYSE: AWK), provides water for about 125,000 residents living in the Elizabeth area, New Jersey.