Why does my Promethean pen not work?

Why does my Promethean pen not work?

Pen Does Not Work Ensure the board is connected to the computer via the USB cord • Ensure the board is plugged into an electrical outlet or has power (flame illuminated) • Try another ActivPen. If that works, it could be the nib. Replace the nib in the pen that does not work.

How do I reset my Promethean pen?

From the Taskbar, right-click on the ActivInspire icon. On the shortcut menu that appears, click on Calibration. Then click on 5 Points (Quick). This will bring up the calibration screen so that you can calibrate the pen.

How do I activate my Promethean pen?

Select the ActivBoard Touch or ActivPanel on the Hardware tab, and click Add Pens. Follow the instructions on screen. Press in the nib and button simultaneously until you see that the digital pen has been added successfully. Finally, click Finish to begin using the digital pen.

Why is the light on my Promethean Board red?

RedFlame — If the flame on the promethean board is red, this indicates that the board and computer are not communicating. Make sure all USB cables from the promethean board and the ActiView are pushed tightly into the computer.

How do I get my touchscreen to work on my Promethean Board?

If you are able to use touch on your device, but multi-touch gestures are not working, you will need to open the Windows Control Panel and open the Pen and Touch option. Go to the Touch tab and ensure that Enable multi-touch gestures and inking option is ticked.

Where is the active manager icon?

Windows. The ActivManager icon is located in the system tray or taskbar, in the bottom right corner of your screen. If the icon is not visible, it may be among your hidden icons. Click the white arrow to display hidden icons.

Can you use a Promethean Board without a computer?

Pens: The ActivPen is a wireless, battery-free pen that combines the full functionality of a mouse with the precision of a pen to enable natural, dynamic interaction with Promethean Board. The pen can be used like a mouse, a color writing tool as well as other features. Your finger can also be used on most cases.

Why does my Promethean board Say No Source Found?

Hardware/Software The red X means that the board is not detected, the USB cable is not connected or there is no power to the board. Make sure the board is plugged into the wall (flame illuminated at upper left corner of the board). Make sure the USB cable is connected to the computer.

Will the ActivPen 3 work with the Promethean Activboards?

The Activpen 3 (grey and orange) will work with the Second Generation board, but not with the E100, 300 and 500’s Promethean Activboards. If you have E100 boards 78″ and 64″]

Will my pen work on the activslate?

Some of the pens will work on the ActivSlate but not on the board. I have installed the latest drivers and have checked all connections. I have also tried pens that work on other boards as well as new pens. Nothing seems to correct the problem. It seems to just be getting worse.

How long does it take Your Pens to work?

They are 300 or 500 series (I’m remote this week). The staff have to constantly power cycle to boards to get the pens working. This can then work for a few hours or days.