Why is my Shaw Internet not working?

Power cycle your equipment Restarting your equipment is often the quickest way to solve Internet connectivity problems. Unplug the power cord from your Shaw modem. Wait at least 30 seconds, then plug the power cord back into your modem. Wait a few minutes until the modem comes back online.

How do I contact Shaw Internet?

The first step is to message us or call a Shaw agent at 1-888-472-2222.

What lights should be on my Shaw modem?

Each Shaw modem has an online light, which should be a solid light when things are working well. If the online light is flashing, you may have a connection issue. Hitron modems: lit up ‘@’ symbol, located 4th light down on front. All other modems: 4 light down on front with ‘Online’ label.

Why is the modem blinking?

A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.

Where is the head office of Shaw Communications?

Calgary, CanadaShaw Communications / Headquarters

Can I email Shaw?

[email protected]). You can use Shaw Webmail to send and receive email, or you can use the 3rd party mail app of your choice. How do I create a new @shaw.ca email address?

Does Shaw have Internet outage?

Shaw Internet is one of the most popular choices in Canada when it comes to offering a reliable broadband service and also phone with Shaw Home Voice part of the same package that consumers opt for. At times though, Shaw internet suffers problems and a Shaw internet outage can happen when you least expect it.

How do I check if Shaw is available in my area?

From the Shaw.ca home page, you can quickly check if Shaw Internet, TV or Phone services are available in your area. From the menu, select Enter address, or click your location if it’s shown. On a mobile device, tap the menu icon at the top-left to find this feature.

What is a service outage?

Simply put, a service outage is a period of time when services are unavailable for a given region. Why is there a service (Internet, TV) outage in my area?

How do I enter my address in the Shaw customer portal?

From the menu, select Enter address, or click your location if it’s shown. On a mobile device, tap the menu icon at the top-left to find this feature. On a computer, it’s at the top-right of the web page. Choose whether you’re already a Shaw customer, then follow to steps to enter your address and check service availability.