Can you claim Avios points retrospectively?

Yes, you can claim Avios retrospectively online. Visit vueling-club/vueling-club-and-avios to find out how.

How long after a flight can you claim Avios?

six months
You can claim Avios or Tier Points up to six months after your flight. New Members can even claim for flights taken before joining.

Can you still collect Avios points?

Avios points are most commonly associated with flights, but you can also collect them when you spend on hotels, car hire and shopping.

Do I get my Avios back if I cancel a flight?

Yes, as long as you cancel your Avios flight within 24 hours of departure, you will get all of your Avios points back. They should return to your account immediately.

How do I know when my Avios expire?

Your Avios stay with you as long as you collect, spend, purchase or share at least one Avios every 36 months — any longer and your Avios will expire and be removed, so remember to take action before those three years are up.

How do I contact Avios by phone?

For further information, please contact the Contact Centre 0344 49 333 49.

Can You claim missing Avios points if not credited properly?

In this article I want to look at how you can claim missing Avios points if you think a flight has not credited properly or at all. British Airways allows you to claim Avios and tier points on completed flights if you believe you are entitled to them and they have not appeared in your account.

What are Avios and how do I collect them?

When you join the Executive Club, you’ll collect reward points with us and our partners. We call them Avios. You collect Avios when you fly, take a holiday, hotel stay or car rental with us plus our wide range of partners.

How often can I claim Avios?

Collect, spend, buy or transfer at least one Avios every 36 months and your Avios won’t expire. You can claim Avios or Tier Points up to six months after your flight. New Members can even claim for flights taken before joining.

Can I claim Avios and tier points for any British Airways flights?

New members can even claim Avios and Tier Points for any British Airways flights flown in the three months before joining. You can claim for most flights using our online claim form. You’ll need to know your ticket number. How do I find my ticket number?