Does Telkom have different departments?
Telkom group structure The retail division, including Telkom Business, Telkom Mobile, Consumer Marketing, Cloud, IT Operations, and its Wholesale and Networks division (Openserve).
How do I contact Telkom mobile?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: – [email protected].
How do I speak to Telkom agent?
Give Telkom a call – 081 180 (free from a Telkom mobile phone)
Is Telkom open during shutdown?
In response, all Telkom stores will be closed for the duration of the lockdown as regulated by government. “However, our customers are able to get their services such as airtime top up or data and LTE bundles through the Telkom website or app and the retail outlets that will remain open.
Is Openserve part of Telkom?
Openserve is the wholesale business unit of Telkom, and provides wholesale products and services to other licensed telecommunications service providers through an open access network.
How do I pay my Telkom via EFT?
How to pay Telkom online. Using the app for your bank or through the bank’s website, select Telkom from the beneficiary list given by your specific bank. To make an electronic payment, use the EFT reference number, which is on the first page of your bill. The Telkom accounts number is unique and valid for this account.
How do I check my Telkom balance?
You can as well check your balances using the USSD method. To achieve that, dial *188#. The balance will be displayed on your screen within seconds.
How do I chat for free on WhatsApp with Telkom?
As part of Orange rebranding to Telkom Kenya, the company introduced Free WhatsApp offer. The offer is seen as one of the ways that will lure the customers to the just released 4G network. To access it, just press *544# then select ‘Free WhatsApp’ option.
What is Motown on Telkom?
That’s why Telkom introduced Mo’Nice, which gives you discounted offers on call minutes and data bundles, tailored just for you!
Can I upgrade my Telkom data contract?
Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. You can only migrate to a Telkom LTE sim only package.