How do I get my WD passport to work on Windows?

Solution 1: Plug WD passport into another USB port.
Solution 2: Replace the USB cable with a spare one.
Solution 3: Run Device and Hardware Troubleshooter.
Solution 4: Update USB controller and WD My Passport external hard drive.
Solution 5: Change your WD drive letter and path.
Solution 6: Check the disk file system.

How do I access WD my passport on Windows?

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt. msc and hit Enter. Step 2: Right-click on the WD My Passport external hard drive, you’ll see a context menu of many options, among which choose “Format”. Step 3: Follow the onscreen wizard.

How do I update my WD passport?

Right-click on the Windows icon and select “Device Manager”.

Expand Device Manager and right-click the WD My Passport Ultra drive.

Select “Update driver”.

Select “Search automatically for updated driver software”,wait for the process to complete.

What software comes with WD my passport?

Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive.

Why is my WD passport not working?

Solution 1. Plug It into Another USB Port. You can connect the WD My Passport Ultra to your PC with another USB port.

Solution 2. Change USB Cable.

Solution 3. Change Drive Letter.

Solution 4. Reinstall USB Controller.

Solution 5. Update WD Device Driver.

Solution 6. Run Anti-virus Software.

How do you set up a WD passport?

Go to ‘https://support.wdc.com/downloads.aspx’ on your web browser.

Select the WD My Passport Ultra from the ‘Filter by Product’ drop-down list.

Scroll down to the WD My Passport Ultra Downloads section and click the+button beside the WD Drive Utilities for Windows option.