What is pro support Dell?
Dell ProSupport is the basic services and warranty package offered by Dell. It is the standard package of warranty and is offered with the purchase of a Dell product. Services such as 24/7 technical support, hardware checks, on-site technicians are included in this package.
What is Dell ProSupport plus?
ProSupport Plus is the most complete support service, it combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
What is Dell Pro Support Flex?
ProSupport Flex for Client allows the Customer to change their selections of service levels and types that Customer previously purchased.
What is Dell ProSupport NBD?
ProSupport Plus is Dell’s most complete support service, it combines 24×7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
Does Dell charge for tech support?
SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products.
Are batteries covered under Dell Pro Support?
Normally, laptop batteries are covered by One (1) year warranty support….
|Standard 1 Year Warranty Battery
|Optional 3 Years Warranty Battery
|Battery Replacement Process
|Replaced with standard 1-year warranty gray label battery type
|Replaced with 3 years warranty battery type
What does Dell pro warranty cover?
Dell 808-3494 Overview The Dell ProSupport Plus warranty covers one Dell PC or tablet for a period of three years in the event an issue happens with the system. ProSupport Plus provides 24 x 7 priority access to an expert and onsite parts and labor service when the problem can’t be resolved remotely.
Which features are included with ProSupport and ProSupport plus for PCs?
ProSupport Plus for PCs
- Support anywhere, 24×7.
- Actionable fleet health scores.
- Automate custom update catalogs.
- Deliver seamless remote updates.
- Customize rules for automated remediation.
- Protect against accidents.
What is Dell next business day support?
The Dell next business day (NBD) on-site support provides the benefit of a Dell-certified engineer coming to the premises with the parts to fix the device. Alternatively, get the delivery of the necessary parts for a DIY solution with convenient phone assistance.