Why is my SURFboard modem not working?
If you are having troubles connecting to the internet, first try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. When the modem lights come back on restart your computer or if your modem is connected to a router unplug your router for 30 seconds and plug it back in again.
How do I setup my surf modem?
Connect the coaxial cable to the cable connector on the rear of your modem. Use your hand to align the threads and turn clockwise repeatedly to tighten the connector. Finally connect the power cord to the power port and plug it into a wall outlet. Make sure that the outlet is not controlled by a wall switch.
How do I access my SURFboard modem?
To access your surfboard cable modem open your web browser and use the IP address of 192.168. 100.1. The default page that will open is the Status page. The information on this page gives a snapshot of a series of events that the modem goes through when establishing a connection to your cable ISP.
Why won’t my Arris surfboard modem connect to the internet?
Check the coaxial cable connection at the modem and wall outlet. Check that the USB or Ethernet cable is attached at the modem and the computer. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes.
How do I fix my modem that won’t turn on?
How to Fix a Modem That Won’t Connect to the Internet
- Check the lights on your modem.
- Check the power supply and coax cables.
- Reboot your router and modem.
- Check your Ethernet cables.
- Disconnect all connected devices.
- Plug your computer into your modem.
- Keep your modem cool.
- Update your modem and router’s firmware.
How do I connect my Arris surfboard SB6141?
To Install SB6141
- Connect one end of the coaxial cable to the cable outlet or splitter.
- Connect the other end of the coaxial cable to the cable connector on the SB6141.
- Plug the power cord into the power connector on the SB6141.
- Plug the power cord into the electrical outlet.
How do I access my Arris SURFboard settings?
Accessing Arris Modem Setup Typically, you can do this by accessing the device through your wireless or wired home network by connecting to its IP address, http://192.168.0.1. Simply enter that address into the address bar on your browser, whether on your computer, phone or tablet.
How do I check the status of my modem?
To view the status of your cable modem or modem router initialization: Launch a web browser from a computer or mobile device that is connected to your network. Enter http://192.168.100.1. Enter your cable modem or modem router’s user name and password.
Why buy the surfboard sb5101 cable modem?
OUT OF STOCK. Say goodbye to busy signals and to needless waiting. Using the enormous capacity of the Cable TV network, the SURFboard SB5101 Cable Modem provides up to 1000 times the speed of traditional 28.8k analog phone modems, so you can enjoy Internet access without limits and put the power of broadband to work for you!
What is the sb5101 series?
Incorporating DOCSIS®/Euro-DOCSIS 2.0 technology, which provides up to three times the upstream capacity of DOCSIS/Euro-DOCSIS 1.0 or 1.1, the SB5101 Series allows your customers to surf the Internet at speeds as high as 30 Mbps.
Is the Motorola surfboard sb5101 DOCSIS/EuroDOCSIS certified?
DOCSIS/EuroDOCSIS 2.0 CertifiedThe Motorola SURFboard SB5101 incorporates the latest DOCSIS/EuroDOCSIS 2.0 technology for up to 30 Mbps upstream capacity – approximately three times higher than the DOCSIS 1.0/1.1 modems – so you can send large files in less time, thereby saving you precious time and money.
How do I troubleshoot common problems with the sb5101?
In order to troubleshoot common problems with this device, please visit the Motorola SURFboard SB5101 Troubleshooting Page. The SB5101 model was released alongside the existing 5100 model and was intended to be its eventual replacement.